Patient Resources
We have collated a list of useful resources you can direct patients to, please let us know if you there is a resource you think is useful which we haven’t included.
Type in a postcode and select the type of help required and it will populate a list of people and services available to the area.
Covid 19 Wellbeing Service Directory for Swansea & Surrounding Areas – Local and National Services
Useful contact details for mental health
Charity providing support if you have been diagnosed with an anxiety condition.
Monday to Friday, 9.30am to 5.30pm
A charity helping people living with manic depression or bipolar disorder.
Free and confidential 24/7 counselling and peer support services open to all doctors and medical students (regardless of BMA membership), plus their partners and dependents, on 0330 123 1245. There is always someone you can talk to.
You can access one-off support or, after triage, a structured course of up to six face-to-face counselling sessions, provided by the BMA’s existing accredited provider – Health Assured. All counsellors are members of the BACP and bound by strict codes of confidentiality.
A free webchat can be accessed here.
- 0330 123 1245
- BMA.org.uk/your-wellbeing
CALM is the Campaign Against Living Miserably, for men aged 15 to 35. Available daily, 5pm to midnight.
HHP Wales is a confidential and free, tiered model of psychological and mental health support available to everyone working for the NHS in Wales.
HHP Wales aims to provide support to those with acute symptoms such as those feeling overwhelmed and distressed or having difficulties managing the various challenges that the pandemic has brought; those developing symptoms of anxiety and depression, as well as longer term effects such as PTSD.
After contacting the service individuals are directed to a trained doctor advisor who will triage their need and signpost them to Virtual face to face consultations, Guided Self-Help, Peer support or Self Help resources. HHP can offer CBT within two weeks and lasts for up to 8 sessions.
HHP Wales has been designed to work in conjunction and to be complementary to the services offered by occupational health departments and the support available to an individual through their GP.
- 0800 058 2738 9:00 to 17:00, weekdays (not bank holidays)
- https://www.hhpwales.co.uk/
- HHPCOVID19@cf.ac.uk
Provides information and support for anyone with mental health problems or learning disabilities.
Promotes the views and needs of people with mental health problems. Monday to Friday, 9am to 6pm.
Voluntary charity offering support for sufferers of panic attacks and obsessive compulsive disorder (OCD). Offers a course to help overcome your phobia or OCD. Available daily, 10am to 10pm.
Support for people with OCD. Includes information on treatment and online resources. Monday to Friday, 9.30am to 5pm.
A charity run by people with OCD, for people with OCD. Includes facts, news and treatments. Monday to Friday, 9am to 5pm.
Young suicide prevention society. Phone: HOPElineUKÂ (Monday to Friday, 10am to 5pm and 7pm to 10pm, and 2pm to 5pm on weekends)
Support and advice for people living with mental illness. Monday to Friday, 9.30am to 4pm.
Confidential support for people experiencing feelings of distress or despair. Free 24-hour helpline.
www.samaritans.org.uk
Emotional support, information and guidance for people affected by mental illness, their families and carers.
Available daily, 4.30pm to 10.30pm.
Textcare: comfort and care via text message, sent when the person needs it most: www.sane.org.uk/textcare
Peer support forum: www.sane.org.uk/supportforum
SilverCloud is a completely confidential system that delivers online therapeutic and psycho-education programs. A variety of programs aim to offer information and support for people experiencing problems related to mental health.
You will receive weekly feedback and advice from a trained supporter.
The programmes consist of six to seven modules which can be completed at a time and pace most convenient to the user. Each module contains text, video and audio clips as well as interactive and engaging activities, applications and quizzes that can be completed as you move through the module.
SilverCloud is a completely confidential system that delivers online therapeutic and psycho-education programs. A variety of programs aim to offer information and support for people experiencing problems related to mental health.
You will receive weekly feedback and advice from a trained supporter.
The programmes consist of six to seven modules which can be completed at a time and pace most convenient to the user. Each module contains text, video and audio clips as well as interactive and engaging activities, applications and quizzes that can be completed as you move through the module.
Information on child and adolescent mental health. Services for parents and professionals.
Parents’ helpline open Monday to Friday, 9.30am to 4pm
Abuse (child, sexual, domestic violence)
Children’s charity dedicated to ending child abuse and child cruelty.
Phone: 0800 1111 for Childline for children (24-hour helpline)
Also for adults concerned about a child (24-hour helpline)
Addiction (drugs, alcohol, gambling)
Help with alcohol addiction. (24-hour helpline)
Alzheimer's
Provides information on dementia, including factsheets and helplines.
Phone: Monday to Friday, 9am to 5pm and 10am to 4pm on weekends
Bereavement
Victims of Crime
To find your local services phone: daily, 12pm to 2.30pm and 7pm to 9.30pm
Eating Disorders
Learning Disabilities
Charity working with people with a learning disability, their families and carers. Phone: Monday to Friday, 9am to 5p
Parenting
Advice on all aspects of parenting, including dealing with bullying. Phone: Monday to Friday, 9am to 9pm and Saturday to Sunday, 10am to 3pm
